When you run a meeting, it can be very helpful to “hold up a mirror.” Simply state what you observe.
Begin your observation with statements like:
- “I’m noticing that…”
- “It looks like…”
- “What I’m seeing is…”
Then describe what you see without evaluating it:
- “Three people have left and returned in the last five minutes.”
- “Several furrowed foreheads.”
- “People have become silent.”
Then, ask for underlying reasons:
“Let’s take a look at what’s going on.”
“What are people thinking right now?”
“What is this telling us?”
By holding up a mirror, you offer the group renewed self-awareness, leading to important breakthroughs in thinking and behavior.
For more facilitator tips, see our Blog.