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“Dead Dialogue” Solutions


“Dead Dialogue” Solutions
Compare these two questions.

A.) “Did you have a good weekend?”
B.) “If you could create a perfect weekend, what would it look like?”

“A” is a close-ended question. It elicits a yes/no, black/white sort of answer. Examples of close-ended questions include “What browser do you use?” “Do you like this?” and “What time is it?”

“B” is an open-ended question. It has the power to break conversational logjams. Other examples of open-ended questions include “What are ways of looking at this issue?” or “How might people react?” They can even begin with the phrases “If time and money were no obstacle…,” or “If we had a magic wand to fix this, what would we do?”

Prevent one-syllable answers and dead dialogues.  Sprinkle a variety of open and close-ended questions throughout your session.

Learn five other ways to bring dead meetings alive.


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