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Do you need to develop a training? Are you the subject matter expert?

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Do you need to develop a training? Are you the subject matter expert? Facilitator or content expert?

Par­tic­i­pants in my work­shops can seem con­fused when I talk about the power a facil­i­ta­tor pos­sesses. “Since a facil­i­ta­tor is neu­tral,” they ask, “How can he or she be pow­er­ful?” This ques­tion could only be asked in a cul­ture that nar­rowly defines only knowl­edge as power, over­looks the value of process, and equates neu­tral­ity with passivity.

The qual­ity of process between peo­ple in a meet­ing impacts the qual­ity of the group’s final prod­uct. A facil­i­ta­tor is enor­mously pow­er­ful because he or she orches­trates process. A facil­i­ta­tor helps the group mem­bers hear oth­ers and be heard. He or she helps con­nect themes and ideas through­out the meet­ing to ensure a robust solu­tion. At times, he or she acts like a “traf­fic cop,” pre­vent­ing dom­i­nance from one point of view, and ensur­ing the process remains fair and balanced.

Con­tent Expert or Facil­i­ta­tor:
Dif­fer­ent Types of Power

Con­tent Expert

Facil­i­ta­tor

Presents Infor­ma­tion Guides Process
Pro­vides the Right Answers Pro­vides the Right Questions
Focus on Content Focus on Outcomes
One-Way Com­mu­ni­ca­tion Multi-Directional Com­mu­ni­ca­tion

Become an expert trainer, public speaker, subject matter expert with help from Guila Muir’s Kite Method

Read more here Facilitator or content expert?

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